What should you consider when using our products?
Similar to food, a variety of ingredients in cosmetic products may spoil after a wrong treatment or
unfavorable storage conditions. This applies in particular to opened packages.
Here you find some recommendations for the correct storage and use of cosmetics:
- Wait with the opening of a package until you intend to use the product.
- Opened products should preferably be used within 6 months.
- Carefully close cosmetic products after every use.
- Store cosmetics in a cool, dry and dark place.
- Do not use opened products with expired use-by date when they
show noticeable changes in smell and appearance.
- Wash your hands before applying a cream or use a clean cosmetic spatula.
How does SANS SOUCIS safeguard the product-quality standards?
SANS SOUCIS products are manufactured according to the strict GMP guidelines (Good Manufacturing Practice) of the World Health Organization (WHO) for the manufacturing and quality control of cosmetics. They required permanent controls, among others the qualification of the personnel, buildings, technical equipment, hygiene, labeling and packaging as well as a quality-control system. SANS SOUCIS attaches great value to external audits by test institutes of the ingredients′ quality and the finished product.
I am not satisfied with my product. What can I do?
SANS SOUCIS products leave our company in an impeccable state and guarantee best quality.
If nevertheless you are not satisfied please contact our Hotline under +49-(0)7221-688-100.
Are SANS SOUCIS products well tolerated?
SANS SOUCIS’s highest goal is the manufacturing of best-tolerated products. As a matter of fact, all products
are subject to dermatological tests and regular quality controls by an independent test institute.
Unfortunately, it cannot be totally excluded that, in view of the variety of cosmetic and natural ingredients, in individual cases
a skin reaction or intolerance may occur. In case of questions, i.e. regarding a special ingredient, please contact our Hotline under +49-(0)7221-688-100.
Does SANS SOUCIS do animal testing?
Of course not.
SANS SOUCIS has never done any animal testing, neither regarding raw materials nor finished products. According to the pertinent law to be observed by all cosmetic manufacturers, the required safety assessments based on toxicological data are carried out for all finished products. In addition, the product safety is safeguarded by tests with different dermatologists and ophthalmologists.
Do SANS SOUCIS products contain allergenic substances?
SANS SOUCIS products have a high skin tolerance and are subject to dermatological tests. Due to the variety of different substances, which may cause an allergenic reaction in individual cases, allergies cannot be totally excluded. When selecting our
raw materials, we take care to avoid any allergenic potential. Do not hesitate to contact us so that we can analyze possible problems (Hotline +49-(0)7221-688-100).
Do you have an allergy card? This enables us to help even quicker.
Where are the SANS SOUCIS products produced?
SANS SOUCIS is brand of the BCG Baden-Baden Cosmetics Group GmbH, headquartered in the northern Black Forest,
in Baden-Baden to be precise. As one of the leading independent cosmetic companies in Germany, everything from the
product concept through to the research & development, production and distribution into over 60 countries all takes
place under one roof. Therefore all SANS SOUCIS products are produced in Germany.
Are mineral oils, silicones or parabens used in SANS SOUCIS' products?
We place great value on the development of products with the best skin tolerance and efficacy.
Therefore, all our products are 100% without MINERAL OILS, PARABENS AND MICRO-PLASTIC PARTICLES.
Where can I find the right serum for my SANS SOUCIS skin care routine?
We use the matching cream tailored to the specific skin need. However, the need of our skin can change depending on the daily condition. The four Beauty Elixirs stand for an entirely new generation of products with efficient ingredients. They enable a free combination for the perfection of the skin tone so that different skin areas can be pampered simultaneously. Whether youthful beauty, perfect balance, harmonious or all-round protected skin: In the highly concentrated, intensely acting elixirs different powerful substances develop their effect meeting every skincare demand.
How do I use the SANS SOUCIS skincare properly?
The SANS SOUCIS product range is perfectly matched and offers the ideal care for your skin.
The first step in your face care routine is cleansing. It helps to free your skin from make-up, dirt and grime, by cleansing gently and thoroughly. The second step is the face toner. It removes all cleanser residues, freshens the skin and prepares it for the following skincare steps. Both products are included in our SANS SOUCIS CLEANSING range.
For the extra portion of skin care with instant effect use the SANS SOUCIS sheet mask. It contains a high concentration of ingredients and should be used directly on freshly cleansed skin. The serum is the third step in your routine. Our four Beauty-Elixiers provide the skin with important "nourishment" which the skin can absorb directly.
The fourth step is especially made for the different skin types: Day Care, 24 Care, Night Care and Eye Care.
They indulge the skin with effective ingredients and nourish it idealy.